Temporarily banned..?

i’m just confused and would like some assistance please!

i got on and was able to get onto my account just fine but then it kicks me off the server and tells me I’m temporarily banned?

Hello @KateFromAllstate,

Welcome to the forums. :bouquet:

Hope you are doing well.

Currently we on the Forum can not review or see any information related to a Ban Appeal, this is reviewed by an specialized team through the ban appeal form, we don’t have any automated process related to bans.

In this case you you have not already then please open a ticket to appeal the ban and we always will help him by the link below :arrow_down_small:

Hope this helps. :magic_wand: