Could you provide any insight in how the decision-making of number of servers & Data centers/clusters were made?
There’s more people living in Europe than in the NA, yet NA got about 50% more servers and an additional data center. Just strikes me as odd - as if we had EUW and EUC at launch - most of the current issues wouldn’t exist.
And additionally the language tags that people openly asked for before the release…
Please, don’t do anything for me. I didn’t ask for your help at all.
I pointed out that I’m angry about the current state on several occasions.
At this point raging about it won’t change anything.
Also, it’s basic human psychology, that when you are being toxic and insulting there’s a much higher chance that your opinion will lose it’s meaning and will more likely be met with resistance from the opposing side.
TL:DR; You’re not helping. Don’t act as if you are.
Honestly not sure, but I can ask the team about this.
i will try to be constructive without been a dick … u lot SOLD more than that 200k in founders packs … which part of no idea this successful did u not get? - u gave the game out to all the fancy streamers and gave them money to play it and say omg its awesome u cant look anywhere on the net without seeing an advert for LA lol gaming wise at least it was HYPED to hell just like new world and u expected 200k … sigh blinkers …
Deeply appreciated.
I think the Director said that he hopes for like 200k of the constant player base, not the release period. But I can remember it wrong.
I heard there will be a devstream on wednesday - Why don’t you make a pinpost announcing it and ask players to post questions in it so the devs could answere them during the stream?
NA is a lot bigger than EU, probably as simple as that, west-coast players would simply have to much latency playing on an east-cost server and vice versa.
NA didnt really get that many more servers than EU, they just got 2 regions while EU had all their servers in the same region.
Yup, you’re right but that’s usually when a game has the most hype/players. He wanted to break 200k concurrent. We’ve broken 1m concurrent all week.
Also, yeah, I agree: how can you say you didn’t expect this many players while you had the amount of the sold founder’s packs 
and what’s more there were even some articles about it xd
This is actually great idea. It might also give you some points with the community losing their minds about literally every bad thing happening in the game right now. +1
Good idea! I’ll clear it with the team but would be helpful.
Overtime and on the weekends, espacially sundays. Much appreciated! <3
/applaud
the problem is you knew this would happen you knew people on this scale would turn up to play this game as you was warned that this would happen with server overload I’m quite sure you seen what happened in new world
All I want to say, I wish matchmaking problem will be solved after this maintenance. I already boosted my immune system against long lasting queues. Long live patience!
yeah matchmaking is frustrating specially when trying to complete a questline
Yeah, now even if you finally get through this ridiculously long queue you can’t do any instanced content with friends.
to be honest. most of the problems are due to amazon games underestimating the hype of lost arks western release.
Lost ark has been hyped for so many years now. and it was painfully obvious that many players will flock to it on its release.
i think Amazon games need some passionate gamers at heart amidst their teams. because most of us dedicated gamers would’ve seen the problems beforehand.
Im currently free. So if u want to hire me. leave me a Message xD. Jokes aside. Theres only a few options you guys currently have.
Either Work on a solution to server transfer as soon as possible, (with an ETA) so that players can think about halting their progress and coming back in a few weeks. to ease stress on the servers.
Another option is. To give people who might consider switching servers a big and i mean BIG and worthwhile supporter pack. to encourage them to switch.
Option 3. Make it so that people get a lvl 50 460 GS char on a new server. atleast that and more people will consider moving.
OR:
Give out Exp Boosts and additional Gear Upgrade Materials for a Limited time. Like Idk. Enough materials to get people close to itemlevel 600 on their main. That would also encourage switching servers. I know its bad short term because people will progress faster. but its an Actual solution with Logic behind it. Ease Player Stress and outrage. And give yourselves a little bit of time to work things out properly!
option 4, and by far the worst option is: Taking to long to ease stress on the servers, aswell as players. you will lose a big part of the Hopefully stable community. You will drive players away from Lost Ark who might never return. Effectively crushing a great game because of misshandling it. Long term this would hurt real bad. not only us, but Amazon Games aswell.
I am a simple guy I just want my aura back