Thank you Smilegate and Amazon

not locked, and even more. we are on saturday and sunday… more people play video games on those days than week days

Im on na azena, here i get 500-1000 que wait most times. Its not to bad. But still kinda annoying to deal with since this is the 1st game i have ever played that has que times. Iv been playing guildwars 2 the past 9 years. That game has had zero downtime in those 9 years. Theyve created a spectacular system. But that game is simple and linear with its story and character progression.

I posted earlier about all the failures they’ve made so far for people paying for their products. How they haven’t addressed half the issues and updated us. How they’ve managed to mess up founders packs 4 times and not said a word about it.

They locked and delisted the thread so nobody can see it.

Communication is literally getting worse when they hide a thread where we say they aren’t communicating.

i dont know what you speak about, i have my 4 pack, friends got all their pack.

Also, when cash shop is close/out of service, nothing bind to it is avaible, like… the redeem menu or the aura

Just a correction:
South Korean has population of over 50M
Europe has over 740M
Over 440M is the population of European Union => European union =/= Europe

Of course one could expect issues with a game built around lower potential playerbase… Yet Amazon did completely nothing to prevent or proactively prepare for the challenge Europe poses as a market… Not only that, they still fail to comprehend just how out of grasp they are and they refuse to properly communicate, leaving the game in a bit of a jeopardy…

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25 years ? are you from the time of Ultima Online?! :stuck_out_tongue:

I do play MMO’s since 2002 (SWG Beta was my first) and I must agree, this is the worse launch ever I did put my hand’s on

More like Everquest in 98 with the good old 56k connection, this is how I learned English :wink: Good old memories, best game ever.

I dont like the weight of my words when I say worst launch ever, but the reality is Lost ark is unplayable on EU you cannot do group content, the group wont form, only thing left is questing but once your 50 … and that is if you play the game because of the queues …

Ultima Online… Good old years… We really need a game which is designed like UO. :slight_smile:

Didn’t play either Everquest or UO, but did play ultima VII

BtW we did have one, SWG, until it was destroyed by some one … guess where he works now?! :stuck_out_tongue:

The only ones who deserve my respect here are Smile Gate developers. Amazon is messing and breaking the game by censoring it and tampering with cutescenes and other stuff.

SG as far as I know is forced to apply that censorship and change things in the game and that was clearly shown by the director of the game in the stream.

So…Amazon is just the bad guy, not even Russia did censor the game but hey, NA/EU are now the beacon of censorship on this ages. Someone remembers the outrage when China censored games with poorly edited outfits and removed cinematics?. Now some people encourage it.

The other things that Amazon is not doing right is related to Servers and bugs that breaks the experience… So, in the light of those two points, Amazon Game Studios is not worth of my respect until they fix the game and make it the experience that should be, restoring everything they censored, from cutscenes to NPC dialogues, fixing the server issues, desyncs and so on.
I’m sure that not everyone in that department are the issue, but in this world when someone in the group doesn’t do things right, everyone shoulders the repercusions.

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I don’t even know how to fing post here, I even created the account so that I can see how stupid this queue is. Just uprade the servers, u have ppl spending money and u are using AMAZON as a server provider it’s not like I rented my basement servers to support whole Europe its freaking AMAZON… cmon, stop ruining the game for us…

Seagulls man, they can kill you.

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That will take its toll on them. No one in the future is going to buy a game produced or distributed by Amazon Prime Gaming.

Now Im banned for cheating lol, see edit on main post :slight_smile: 0 explanation, and that is logical because I didn’t cheat and I will never cheat, Im a competitive player. Maybe it is for the best, I was sinking too many hours.

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lol me and my brother just got banned for ā€œcheatingā€ too just like you a little under 600 hours. they said that my ban would be lifted today but when i logged in now they moved the date to tuesday 3/8, this is pretty crazy to see from a huge company like amazon but hey look what happened to new world. i just don’t think ags is cut to jump into the gaming industry

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24 hours after the ban appeal. 0 answers from the Mods team. What the point of the ban appeal if you get no answer and might get an answer after the ban ? Can’t they just admit they did a mistake ?
I contacted Amazon Live support multiple times. Don’t, its a painful experience, they are just copy paste robots with 0 account information.

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all this banning for no reason looks like stealing from an outsiders perspective. Ya’ll spending good amounts of money only to be met with incompetence and bans? sounds like stealing in broad daylight if you ask me.

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Great news, I try to connect to the game and it works, I got unbanned. And that is definitely before the 72 hour period that I originaly got banned for. Which means they messed up and I didn’t cheat. Im yet to receive a mail saying I got unbanned. Very shady Amazon…

congratulations

Thank you, at least they fixed the mistake. I can imagine they are overwhelmed but the customer service experience is … not up to the level of standard that we expect from Amazon.