lol me and my brother just got banned for “cheating” too just like you a little under 600 hours. they said that my ban would be lifted today but when i logged in now they moved the date to tuesday 3/8, this is pretty crazy to see from a huge company like amazon but hey look what happened to new world. i just don’t think ags is cut to jump into the gaming industry
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24 hours after the ban appeal. 0 answers from the Mods team. What the point of the ban appeal if you get no answer and might get an answer after the ban ? Can’t they just admit they did a mistake ?
I contacted Amazon Live support multiple times. Don’t, its a painful experience, they are just copy paste robots with 0 account information.
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all this banning for no reason looks like stealing from an outsiders perspective. Ya’ll spending good amounts of money only to be met with incompetence and bans? sounds like stealing in broad daylight if you ask me.
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Great news, I try to connect to the game and it works, I got unbanned. And that is definitely before the 72 hour period that I originaly got banned for. Which means they messed up and I didn’t cheat. Im yet to receive a mail saying I got unbanned. Very shady Amazon…
congratulations
Thank you, at least they fixed the mistake. I can imagine they are overwhelmed but the customer service experience is … not up to the level of standard that we expect from Amazon.