Thanks AGS for this on every contend!

Ok u can relogin and continue the chaos dungeon…


Bye rest bonus, final reward and resonance aura…

I know this has no refund…

2 Likes

Sorry to see you had this issue, Jordronidas.

I’ve moved this over to the support section in case you still need help.

Hello @Jordronidas,

I’m sorry that you got disconnected during Punika’s level 1, if the disconnection happened due to a server verified error your entry or reward should be handed back in no more than 48 hours, in case that the disconnection happened due to a ISP outage, a hardware or anything non server related then sadly we won’t have the possibility to provide you the entry back.

We can’t guarantee that you will be receiving a ticket, I apologize for the inconvenience.

Here’s an official post about this: Update to Timed and Ticketed Content Lockouts

I appreciate your understanding. If there’s anything else I can help you with, let me know.

Cheers!