The Loghill Case

not getting completed for “The Loghill Case” on the welcome challenge Basic Guide. If possible, please fix it, so that way I could keep continuing forward on the basic guide.

Same for me, seen several threads here with the same issue. Stuck in progress. Darn it…

Hello

Welcome to the Lost Ark forum :tanabata_tree: :feather:
I apologize you were having this issue.

Please confirm if this error still occurs or not.

Please try these steps to confirm it’s not a visual bug :dragon: :

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.

After this, if the problem persists, we will need some personal information from your account. You can contact our customer service live chat so that we can help you report this problem with a ticket so that our developers can work on solving it.

Thank you very much for your patience.
Have a great week.
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