Before we start, I’d like to say that Roxx and Community Managers aren’t at fault and they are doing a wonderful job with what they are given.
That said, AGS backtracks on its “1 class per month” cadence and turn it into “1 class every 2 months for the rest of 2022” and this is a big mistake.
“We know some players are eager to max out their roster and want them even faster, but Class releases build excitement and bring new (and returning) players into Arkesia. Having a steady flow of content releases that include Advanced Classes during Lost Ark’s first year in the West will help support the long-term health of the game.” This is a statement from the newest Roadmap. What it tells me is that AGS is disregarding every single existing players that are still waiting for their main to be released and just wants to create hypes to reel in new players. I get that this is a “business strategy” but there’s a huge difference between getting excited for a BRAND NEW class and having to wait for an EXISTING class that to be re-released (e.g Summoner was there in the beta but was swapped out before release and still nowhere to be found).
This is such a bad strategy because they are alienating their existing players (and ultimately making them quit) for the sake of attracting new players. They could just release all classes as fast as possible and they will get all that new players anyway and still retain all those existing players. But judging from their words “bring new (and returning) players”, they probably already expect people to quit out of frustration and they hope they can make those players come back when their mains are out? This is just… disappointing…