The Region is closed and cannot be selected


I have characters in two regions, NAE and EUC, the second being the main one. Since today’s maintenance i can’t seem to go back to my main account in EUC as it keeps saying it’s locked. I can switch to South America and NA West, but i can’t to EUC. Tried deleting config folder, reinstalling the game. Neither worked.

Hello @Dremesis

Greetings and welcome to forums! :handshake: :bouquet:

I am sorry to know that you are unable to select region EU-C. Thanks for sharing the troubleshooting that you already performed. Please, also try, the steps that I have mentioned below-

Kindly check for game update manually from steam client.

  • Steam library>Right click the game > Properties> Update tab.
  • The following link has more detailed information about update settings-

Steam Support :: Managing Steam Downloads & Updates

  • Restart the PC and check.

I hope this helps!

Let me know if this works for you :sunflower: