You said this “As I explained above, it looks like it’s related to a particular region and a particular provider.”
I am not in France… I am not on Orange…
I am in the USA. On Starlink…
Others in the US on Comcast… etc…
What about us? Are your efforts working on other ISP going to translate to us as well?
You locked our comments so we have no way to communicate.
You don’t have to solve something that you don’t see kek. More seriously, CS answers about this issue are very heterogenous, I think there’s a lack of communication among the team itself with explains why we see such answers. yesterday anotehr CS confirmed that it was on their side for example
Feel sorry for you as I have the same problem, and they just closed the “French” topic filled with non french error inside as solved.
6 days ago the AGS technical told me it is a known issue by their side and that will be solved VERY SOON.
Now they are closing the topic like if it was nothing.
Very bad customer experience for me indeed ! Lack of respect, I wish I played this game as a F2P and never bought the pack to start the game early.
Didnt even got a fix here in france lmao, I think they just saw how guilty they were with todays bugs and will apply a fix for all the errors
Nah a friend told me there is a message IG saying a fix will be applied in one hour for the “new” bug after today’s patch, but it is not the same error as the g0x9 anyway.
Idk because in EUW, i see that ppl that are getting the new bug are also experiencing this g0x9 thing
Lets just cope a bit more
Happening to me as well, in Norway.
What if the region mentioned is where one of the servers run that cause the error?
Also are consumers the only people with an ISP? Pretty sure an ISP comes into play outside your own internet connection too.
Unfortunately since 3rd march, it is happening in a lot of countries.
France, spain, us, london, norway etc but they keep saying it is a French issue with Orange.
I don’t ask them to resolve it right now, but to have some transparency with their customers…
And not to close a topic with an issue still pending.
This is not how a support should work.
Im not sure if this is related but sometimes when I get to launch screen I ge this error as well.
w0x3 not w0x9
Best first Arkesia Grand Prix EVER!!!
Are you supposed to get rewardsa the end? I wouldn’t know because you keep disconnecting me.
I have no internet connection loss… just your game.
Trying to run Illusion Bamboo Island.
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 12:42 and 3/10/2022
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 13:30 and 3/10/2022
Was a while before i got this one at least
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 15:09 and 3/10/2022
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 15:44 and 3/10/2022
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 16:13 and 3/10/2022
Server: Ladon NA E
Character Tildaorm
ISP: Starlink
Country: USA
Time and Date: 16:19 and 3/10/2022
That was quick
