I made this post so people who have similar issues can spread the word and hopefully we’ll all have a better experience, because either our client is completely ruined (especially since the latest patches) or EAC is hindering our systems big time.
As you can clearly see on the video there are huge frame drops and the game is struggling to stay above 70fps on low-mid settings (capped at 100fps for somewhat better frames) and on the RU client there are no issues and the game runs with 120+ fps without any issues even on maxed out graphics.
I did all troubleshooting and stuff, changing graphics in-game, Nvidia settings, clean boot, mouse poll rate, even reinstalling Windows and the game itself etc. I also contacted the AGS support, and I have a case in progress, but it’s been a week without any follow-up response.
I hope this reaches AGS and eventually Smilegate so this can be resolved as soon as possible.
Our client is a frankenstein build that was created to allow mixing old stuff with new stuff on our region which is probably the cause of that, the other regions client build have followed it seem KR client building.
My friends and I have also been having similar problems since the newest patch. I’ve tried the same troubleshooting stuff you’ve tried and nothing fixed the lagging and disconnecting. I have everything on low settings and changed the chat settings so it doesn’t spam. After that, still no change in performance. I seriously hope they fix this problem in the upcoming patch before they release clown raid.
That makes no sense because the initial post shows a huge disparity in performance between our client and the RU client unless you are suggesting that Smilegate rebuilt the entire game on a new engine just for RU
I don´t know if it is EAC or not but our version runs bad compared to the others 100%. I have all chat disabled to avoid frame drops and stutter (which is insane this happens in an MMO) and I had to tweak NVIDIA control panel up and down to improve the experience.
Playing Shadowhunter in chaos dungeon with the chat enabled i get 100 fps drops. No joke.
SG are extremely incompetent engineers. They only implemented DX 11 last winter, still running UE3, backend does not scale in the cloud (that’s why we got two regions in NA and two regions in EU), terrible loading times even on the KR client without EAC etc.
Even the KR client is crap, why would you expect ours to be any better?