There must be a transfer of the character to another server

There must be a transfer of the character to another server I entered the game at first and bought the founder and then my friends were unable to enter the same server because they closed it and now they are in another server and none of us can start again in another server, and the funny thing is that this is the case of thousands of others. Amazon should fix what I did, I just switched the game to me nightmare This is a clear negligence against us. They will lose players because of these policies