Thirain Start pack

[Cms40]

Bought the Thirain Starter Pack got nothing.

Character: DumbleDooor
Sever Adrienne

[Cms40]

Solved: restarted game.

[Kagami]

Hi @Cms40

Hope you are doing well!

I’m glad that restarting your game help you get your Thirain Starter Pack.

Hope you enjoy your purchases!

Let us know if you need help with something else!

Have a nice day and see you in Arkesia!

[nergal.grande]

Hi @Kagami Can you help me with a problem I have in my account please?
this is the link of the problem i have

I can't make personal exchanges

Kindly help me with this same issue as well as I’ve had this issue for months. Here is another representative confirming that I already completed all the necessary steps to receive the Trusted status. After reading your replies above I also wanted to let you know that: I can send friend requests in Steam I can send group invites in Steam I have access to Steam’s Market I have also recently bought Royal Crystals in-case that can help speed up gaining the Trusted issue. Please look into th…

[Kagami]

Hi @nergal.grande

Thanks for your reply!

I have check the link of your post and I see that some of my colleague help you with this issue and the last reply was from Solaire tell you this: "In this case we are unable to grant trusted status manually. We don’t have the tools or authorization to do it from our end.

We highly appreciate patience on this matter and hope Steam grants trusted status to your account as soon as possible."

Here is the link of the reply:

I can't make personal exchanges

I understand your concerns about the reply time @nergal.grande, as mentioned before; it might not take the same amount of time for all the accounts. Also for your information, we are unable to grant trusted status manually. We don’t have the tools or authorization to do it from our end. We highly appreciate patience on this matter and hope Steam grants trusted status to your account as soon as possible. Have a great day

Unfortunately in this case we have to wait until Steam grants trusted status to your account.

Hope this information help you!

[nergal.grande]

I want to know if my account status changed to reliable

[Kagami]

Thanks for you reply and for the clarification of your request. @nergal.grande

I have check and seem to be the same as the last time my colleague Helianthus checked. It hasn’t change the status.

On the other hand, I kindly recommend that you keep the replies in the post you created to not lose track of the thread you have made to your issue.

Hope you have a nice day!