… a hotfix does not require a 4 hr maintenance window and a lot of times happens live. This is a patch with unscheduled maintenance and downtime. Dont even get me started on the announcement of the maintenance and downtime, or players planning around finishing daily tasks before work and daily reset.
If your uptime in AWS would be as bad as this game you would be laughed at by the entire corporate world.
Anyway there is not much you can do when its a small indie company with a multi dollar budget hosting your games. /s
Rant over. Love you EU friends!