I bought the skin for blue crystals, then learned the pass skin was dyeable so I purchased the pass. Now, after opening the dyeable version they have made the blue crystal one dyeable (which is a good thing), however I’m now stuck with 2 versions of the same skin because Amazon didn’t initially make the blue crystal one dyeable.
Everyone stuck in this position should be given the selection chest back so that we can at least select a difference version of it/put it on a different character. It feels like we’re getting screwed over.
I think a lot of people don’t understand that AGS has to pass everything to Smilegate and Smilegate has to fix it and send it back. So they can’t do anything quick.
Next time just wait 1-2 days before spending unnecessary money.
You should also contact the support for a refund on that skin.
That’s unfortunate, but for me it was obviously a bug and only a matter of time to get fixed. Their communication on that matter is ofc really bad and I hope that it will get better.
But you should be glad that they put the skin in the shop. Many games would have left it as battle pass exclusive to get more money.