Ticket for Vykas Gate 3 Reenter

[Pritstift]

Lost connection close before end of the run and was not able to reenter before Vykas was dead.

Asking for reenter ticket G3 please.

Thank you.

Server: Thirain / EUC / Char Artillerist Rummswumme

[Maxylonem]

Moin @Pritstift,

sadly you wrote your Thread in the wrong Subsection of the Forum.

I will move your Thread to the correct Forumsection.

LG,
Maxylonem

[ThunderWolf]

Hello @Pritstift

I hope you are doing well.

I’m sorry for the disconnect during the Vykas Raid. Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.

We have a system that takes care of this type of situations in order to provide the ticket back in very specific scenarios, we can’t guarantee that they will be receiving a ticket. I apologize for the inconvenience.

Please have a look at the below mentioned posts for more details about the process.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

Regarding Missing Raid Re-Entry Tickets

Greetings heroes of Arkesia, Over the last week, we received a number of reports from players getting locked out of raids following our unscheduled downtimes on September 28th and October 1st. To help resolve this issue, we are in the process of granting re-entry tickets to players who have had their dungeon entries affected by these maintenances. This process is ongoing and may take up to several hours to complete, so please be patient as we work through this delivery. You will need to use t…

Please remember:

1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

I hope this helps. Cheers!