Game crashed yesterday, not just me but alot of people and i still dont get my ticket to finish gate 3 kakul
Character: Afkaster
Server: Kazeros
Game crashed yesterday, not just me but alot of people and i still dont get my ticket to finish gate 3 kakul
Character: Afkaster
Server: Kazeros
Hello @Razuk !
I’m sorry to know about yesterday’s disconnection, unfortunately we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations. Please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
Here’s an official post about this where you can check how it works:
Update to Timed and Ticketed Content Lockouts
The team is aware of the disconnection problems as they announced a few weeks ago in here.
Thanks for understanding, and let me know if I can help with anything else.