I am beyond livid on behalf of my fellow players that got screwed by this pheon fiasco, and clearly I am not alone.
On a human note, the forums are full of hatred today and despite being myself a large contributor to the problem, I am concerned for the mental health of those tasked with dredging through the fallout of executive’s terrible decisions.
So, directly to whoever is the real bastard in the brass, you REMF - Give your people the day off and deal with this personally. Apologize and own up to your glaring oversight and let some battered and bruised vestige of peace return to this incompetent place.
Back when I was starting in the banking system I was a personal manager for customers and getting extremely livid people through the phone or in person was a daily occurrence, and that’s part of my job description. All for stuff that I couldn’t really do much about.
The difference is, here, you can just not look or skim through posts without really going too deep into them. Back there, you had no way out. No one really gave us a day off when I was just a college intern at my bank in 2008.
Regardless, making such a statement that she did on the other thread is one of the dumbest things I’ve seen. An individual CM should not be the one communicating that but a less conspicuous account representing AGS as a whole, to avoid people locking onto Roxx.
don’t worry, it’s their job to lie and take the heat, and they’ve been doing that for years. they don’t care, once they release the scripted statement, they log off and enjoy the rest of their day like nothing happened. they’re gonna be fine. criticism is not directed at cm but at the company. cms are no decision makers.