Hi,
Thanks for getting back to us! Current funds currently at 0 so I’m sharing my payment history.
Hi, this is my second post after near 2 weeks of waiting, I can confirm that my steam account is not limited account as I can access all the activity (community market, trades etc).
Character name: Yamagucchi
Region: North America West
Server: Shandi
Character lvl: 53
Hi, this is my second post after near 3 weeks of waiting, I can confirm that my steam account is not limited account as I can access all the activity (community market, trades etc). Also my account is trusted 2 years ago not recently.
Character name: Hunggdo
Region: North America West
Server: Shandi
Character lvl: 55
Purchased the Ark Pass in the hopes it would fix the issue, I can trade, I can post, I can use the community market. Amazon says it’s Steam, Steam says it’s Amazon.
Character name: Itsalundra
Region: North America West
Server: Akkan
Character lvl: 54
https://i.imgur.com/x6GStlG.png - Purchase from 2012
https://i.imgur.com/jqRRAFZ.png
https://i.imgur.com/Mair7FN.png
https://i.imgur.com/tYvXFFg.png
https://i.imgur.com/lPPCvrs.png
they don’t care 1 month passed already still have the issue like a joke. check what steam said and check what their support said.
so why they ignoring it’s easy to give permission to users on database, i know how mmorpg games are work i created and manage the game database. They just don’t wanna do it guys. im thinking they created a system for auto check player status and they don’t know why people don’t have trusted status and if they give manual permission that system change the status automaticly again. Still i don’t understand if it’s main system you have to fix it asap stop blaming steam right? also why we don’t getting offical announcement that’s the another strange thing.
@DevonK
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Character name: Riddd
Region: EU central
Server: Mokoko
Character lvl: 50
Character name: Secretplayer
Region: US EAST
Server: KARTA
Character lvl: 55
Character name: Miraklll
Region:NA
Server:Aveska
Character lvl:50
What do you want to show with that picture?
Hi @DevonK, my THIRD message after nearly 1 month waiting, and I’m still not able to trade, also no useful suggestion/resolution provided apart from following the link you provided many many times already.
Can you please share some insights around other player’s status - whether their status has been changed and updated as yet? As Steam is firmly confirming that my account status is fine, can you please share what investigation your team has gone through and whether our status is fine from your end? It seems like we never got any confirmation/updates after posting our details here, hence we can only rely on the information that Steam provided to us - Lost Ark has to do further investigation and fix this issue for us.
We understand the purpose for Lost Ark to have such restriction and we are happy to support, however this should not affect the normal players, or if you need us to spend certain amount in the game please also let us know.
Here’s my detail again in case my previous one was lost:
Character name: Togevii
Region: NA
Server: Valtan
Character lvl: 52 (was 50 while I raised this issue)
Thank you very much in advance and really appreciate your help.
1 Like
insane how long this is taking -.-
