Character name: Pantheorn
Region: EU Central
Server: Thirain
Character lvl: 58
I never thought that a simple and necessary function, which is to send e-mail within the game, which works in countless games, which could have been done based on competitorsâ systems, would give us game users so much headache. . I feel like for Amazon and Smile Gate, we gamers are just for the suckers and I donât see any concerns about respect and care. You guys did this shit to try to stop the bots, it reduced the number of bots, which was scrotum, but it didnât stop their functioning and something simple, of use by the community lost its usefulness. I was even able to send an email before this damn update, but the âTrusted Statusâ doesnât allow me to perform this simple service in the game anymore. I contacted Steam, they informed that it is the responsibility of Amazon Games Studios. I contacted the Amazon Games Studios forum and the moderator informed us that they donât give a damn about us users, and that we should wait seated and nothing will be done and wished âCheers!â. I submitted a ticket to Amazon Games Studios and it got lost in limbo as I never received a response. Whatâs funny is that the numbers in the game decrease every day and the 2 companies donât care, the only thing that matters is profit. Iâve played some MMORPG games and it seems that the same mistake always happens in everyone, Lost Ark came with a promise to be different, but, it hasnât changed anything, itâs just more of the same. Players are ignored and bureaucracy takes over, because what matters is profits. I think itâs incredible that giant companies like Microsoft and Tencent, woke up to reality and today treats their users in a more respectful and attentive way, because they are the ones who make their games make a profit. I hope the game changes before I lose the will to play, something that is very close to happening.
4 Likes
imagine you playing game months getting your t3 characters after that, game updating and blocking your trade function because of your 999999 days before vac ban. Sounds not fair to me, even they do this block on game start, you start it on new steam account right. but after months and you have really good progress on game you canât switch your steam account. If they donât fix this i will give a option for all this users by reporting the game to steam as a âdoesnât work correctlyâ.
@DevonK
3 Likes
Thatâs the thing. Itâs not blocked bcs of vac. Vac only prevents you from trading in the specified game. Letâs say you got banned in csgo. You canât trade anymore stuff of csgo on that account, BUT you are allowed to trade in ALL other games.
1 Like
Character name: Ejdeej
Region: East NA
Server: Azena
Character lvl: 54
Anyone can trade after posting the comment here? It has been almost half a month, I still cannot trade with my friend! Any other solution?
im waiting since februaryâŚ
Itâs the biggest bs Iâve ever seen, 10ys old steam account, purchased games, never VAC, and Iâm unable to send damn ability stone from my main to my alt⌠Steam blames Amazon and vice versa, noone gives a **** to fix this.
2 Likes
delete
@DevonK What the heck is going on? Why are there no updates? There are clearly countless people who havenât been helped and are not receiving a fix from steam or from AGS⌠This has been a recurring issue for months which should be a simple fix and simple mechanic we players deserve to have to mail âŚ
1 Like
Hello,
Character: Fulop (and by the way all my alts)
Region : Western Europe
Server: rethramis
character level: 56
I encounter the very same issue, without any solutions so far.
I have send some assistance request to lost ark and steam customer services since march. Steam answered confirmed that my account present no restrictions, and I was indicated to get back in touch with your service. The answers that I have received from your customer service indicates that i have to get in touch with steam CS.
I am a bit disapointed at that point, we are in june, the issue is not fixed yet⌠I have faced no issue in game with lost ark, or other games ( no banned, no language reportâŚ), but my account is not trusted.
I may try to spend some money on the cash shop, and letâs hope it may fix the issue.
In game there are still a lot of bots⌠your system is inefficient. It is a problem for legit users mostly. We cannot even send items to our alts.
Letâs hope you will find a solution.
best regards
Philippe
Why is LostArk doing this to players but not adressing T1 trash items selling for hundreds of thousands of gold on the marketplace. Most RMTer/Bots just have a player list an item at stupid high price and the Bot/RmT supplier tells their customer list an item for 200k gold that you bought from their illegal website and the bot/RmTer buys it thereby transfering the money without giving up their in game identity. Its simple to find out who is selling the gold. Just look for who is buying t1/2/3 garbage for 200k lol and you got your guy
Hi, I am seeing the same problem with my steam account, with the purchase restriction. Can you help???
My account
Character name: Lgtm
region: United States
level: 44
server: Rohendel
Trust status troubles⌠Impossible to make an exchange
Character name: Lianyxe
region: Europe Central
level: 55
server: Mokoko
1 Like
Tell me, why did you took a picture of your buy history?