Trust Status troubles

is this replay actually meant to me, cause i think u made a mistake right there

yea sry my bad :smiley:

Dude We created a new account
We removed the restrictions
It seems that all new players have this problem
What exactly are you doing?
Why not fix this problem?
@DevonK

deserve :smiley:

Character Name: Virginieducdi
Region: EU Central
Server: Nineveh
Character lvl: 53

Character Name: LolyGreen
Region: EU West
Server: Tortyok
Character lvl: 57



Char name : Neuralll
Region : Euro Centrual
Server : Kadan
Chare Lvl : 55

1 Like

Character name: DarkXin
Region: NA - East
Server: Adrinne
Character lvl: 58
Item lvl: 1445

This thread is a bit misleading as the original content, suggestions and solutions are outdated.

We are now asking accounts to be protected by 2FA which can be setup in your stream account. Two-factor authentication is a great way add an extra layer of security to protect your Steam and Lost Ark accounts, and we encourage all Arkesians to activate Steam’s Mobile Authenticator. To learn more about Steam’s two-factor authentication and how to set it up, please visit the Steam Support website. Please note it may take several hours for your account to become ā€˜Trusted’ after activating two-factor authentication for the first time.

Please do so as the solution for the current situation. Thank you!

1 Like

As an official reply, please give true information rather than fake news.

Lots of ppl include me had the steam account for a long time, had purchased games, etc and enabled steam guard 2-step authentication, but still got this restriction impose on us.

I must admit that I’m f2p player without buying founder pack and royal crystal packages, this week’s patch put ppl like me to untrusted status. My friend who is similar situation (had account for a long time and enabled steam guard 2-step authentication) don’t have this restriction. The only difference I found is that he is an amazon prime member. So this become obvious that since we haven’t pay amazon and so our account is not trusted.

4 Likes

The original post stating that ā€œif you’re not already trusted in Lost Arkā€ but you’re trusted in Steam, you require mobile authentication.

Is anyone already trusted in Lost Ark, before the implementation of the mobile authentication system?

Will this be a requirement later on, to play Lost Ark?

I’ve spent more than I’d like to share publicly through Steam, in your shop (money well spent!), and want to know if I’ll need to bother with mobile authentication or not, since it seems like quite a few users are having issues.

added the 2FA two days ago, still not trusted.
just admit the the game is restricted f2p, and u have to pay for the full game.

Character name: Sphaith
Region: NA - West
Server: Shandi
Character lvl: 59

Yesterday I got it, today didn’t.

Character Name: Nanabella
Region: SOUTH AMERICA
Server: Arcturus
Character lvl: 58

Sem tĆ­tulo

1 Like

Making harder for legit people to play while bots invade us.

Imagine having to deal with 3 different companies while playing this game. Amazon, Valve (Steam) and Smilegate.

2 Likes

did the 2FA fixe the problem for anyone ? cause for me it sure didn’t

1 Like

It did not

2 Likes

1 month+ and I’m not trusted! What I need to be trusted in this game? I give the screenshot for u that I buy things. Give me the trusted. I’ll quit this fucking game without trusted. I can’t do nothing, can’t help friends, use all my pheons because can’t use trade… U will protect ur game of bots or real players???

2 Likes

your service is still not working. are advertising in the game to perform 2FA and this is not solving anything. You are making players give up on this damn game while using the argument that ā€œwe are working to solve bot problemsā€ and the bots remain exactly the same. just say you need to spend several dollars to get the trust…
I’ve already completed all the requirements you ask for to get trusted status and absolutely nothing has changed

and still there are many legit players who have no phone or want no phone and cannot setup mobile Authentication cuz of it they have Steam Guard per email and when this system screws over my trusted status i currently have ingame after spending several hundret bucks and i get restrictions then personally iam just done with the game and will stop playing it iam not going to buy a phone for lost ark period.

1 Like