Trusted status for my account in game

Hello,

I have steam guard active on my account, and also added some money to my steam wallet, tried everything but it still says my account doesnt have trusted status in game to send items to another player.

How can i fix that??

bare in mind please, steam guard has been active for a long time on my account, I havent only activated it today.

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Hi @mahmoud.

Hope you’re good :raised_hands:

I’m sorry you’re having trust issues.

If you are running into problems with your ‘trust status’, please turn ON mobile 2FA on Steam. It must be mobile, not email. You can find out more information on this change here:

An Update to Fraud Prevention in Lost Ark

If you have the “2FA” activated already, I ask you for a bit more of patience, it might not take the same amount of time for all the accounts.

You can also go ahead & report your details here (Optional) : Trust Status troubles

As recommendation if you didn’t do so, when you have a chance please contact steam to check if everything is okay. Steam Support :: How do I contact Steam Support?

After that If you’re still with this issue playing Lost ark, we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:

Contact Us | Amazon Games

Stay safe! :sunny:

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