Twinkle Twinkle Exchange Shop Update

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Heroes of Arkesia,

Yesterday, the Twinkle Twinkle Exchange Shop (Toad’s Event Gold Shop) released with several purchasable roster bound items that were intended to be character bound. These items are currently blocked from being used by players that previously purchased them. Impacted items include the following chests:

  • Honor Shard Random Chest
  • Honor Leapstone Random Chest
  • Support Honing Materials Random Chest

We will be pushing a hotfix to switch over the chests in the shop to be Character bound, and details on when this will occur will be shared later. Chests that are held in Roster storage when this update occurs will be able to be moved out of Roster storage to any character of your choosing, including future characters. However, once a chest is moved out of Roster storage, it will become bound to this character. Chests that are in a character’s inventory following the update will become bound to that character.

As an additional note, any Engraving Chests purchased from the Twinkle Twinkle Exchange Shop will update to include Artist Engravings when the class releases in March. Though the shop will close before the March Update (date to be announced), these items can be purchased in advance and saved for the upcoming class release.

Thank you for your patience, and we apologize for any confusion this change may have caused.

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Thank you for your patience regarding the issues with roster bound items available in the Twinkle Twinkle Exchange Shop that were intended to be character bound. Because of the negative impacts that simply switching these items to character bound would have on players who purchased them, we are changing our approach to the situation.

Roster bound Honor Shard Random Chests, Honor Leapstone Random Chests, and Support Honing Materials Random Chests will not be usable, movable, or purchasable until the February 15th weekly update. During maintenance, these chests will be removed from player’s inventories and all gold spent on them will be refunded. When the game comes back up, a new character-bound selection of Honor Shard Random Chests, Honor Leapstone Random Chests, and Support Honing Materials Random Chests will become available for purchase in the Exchange shop.

The duration of the Twinkle Twinkle Exchange Shop will be extended to make up for players who missed out this week or purchased items to support a new character, such as the upcoming Artist class. The Exchange shop will remain available two weeks into the March Update instead of ending with the March Update as originally planned.

All players will also receive the following compensation package:

  • 3-Day Crystalline Aura
  • 2x Regulus’ Light Currency Chest
  • Collective Battle Item Chest
  • Legendary Engraving Selection Chest (Untradeable)

We apologize for the confusion surrounding this issue, and appreciate your feedback.

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