Twitch Drop Crystalline Aura item used with no effect

I used the item to activate the crystalline aura from the new twitch drops while I had the menu for the lab open in my stronghold. It used the item but there is no crystalline aura active.

I restarted with no change. Would like to have the aura if possible.

Hello @cmack2013

Welcome to the Lost Ark forum :tanabata_tree: :feather:
I apologize you were having this issue with the Crystalline Aura.

Please try these steps to confirm it’s not a visual bug , if you still have the issue :dragon: :

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.

After this, if the problem persists, we will need some personal information from your account. You can contact our customer service live chat so that we can help you report this problem with a ticket so that our developers can work on solving it.

Thank you very much for your patience.
Have a great week.