After 3 days of several issues with the product inventory, today a claim I did went through on three Twitch drops, Saphia Pet Chest, Arkesia Paper Hat Chest and LoLA Helgaia Pet Chest. However only the Paper Hat and Helgaia Pet chests were added to my inventory and not the Saphia Pet Chest but which has still been removed from the Product Inventory in-game.
Here is a picture from a couple days ago when the product claim was refusing me to try and claim it where you can see that I indeed used to have Saphia Pet Chest:
Same…After maintenance I logged in and my pet was in the box, ready to be claimed in game bit as soon as I tried the server was so slow It di not work. I logged out and when I relogged the per was gone
Same here, tried for 2 days to claim the Helgaia pet from product inventory, but store was always down/lagging. Then after server restarts last night, I was notified the inventory had updated, but it was only the remnants of the twitch prime pack I hadn’t claimed yet, the Helgaia pet was completely missing.
This is still the case this morning, and AGS support have given me the same “wait for them to fix economy server” message they posted on forum. But, I managed to claim the hoverboard mount without issue, so the servers working, it’s just conveniently forgot I had the pet since it restarted…
Same for me with the LoLA Neugier Gold Mount, I claimed it yesterday but a message popped up saying that the server is slow and I need to try again, today when I logged in it is not there in the product inventory anymore and I dont have it in my inventory! As OP shows its also not in the mount inv… I really hope we get these items.