Twitch drop missing. "LoLA Starter item set"

My friend and I haven’t received a twitch drop for two days, even though you have to wait up to 24 hours. We both have linked twitch, amazon and steam accounts.

Hi @Annexe!

Welcome to our community!

My apologies regarding the issue you’re having with these Twitch Drops. Please follow these steps:

  1. Close the game completely.

  2. Go to this page: Twitch Drops | Lost Ark - Free to Play MMO Action RPG and do the steps once again.

  3. If Twitch is linked, unlink Twitch and relink. Make sure your Twitch account is linked.

  4. If Steam is linked, unlink it and relink it. But first sign out of Steam, sign back in and connect to Twitch.

  5. Once both Twitch and Steam are linked, the third selection will be displayed. Then click “Activate”. You should see a pop-up message that says “Success! Your Drop will be available in Lost Ark Starting…!”

  6. Your drops should be viewed as “Claimed” here Drops Inventory - Twitch, so please check in-game.

Let me know if these steps have worked, I appreciate your patience. :bird:

i also have the same problem did exactly the same steps and still nothing and i dont have progress for the new drop

Hi @nirodio!

Welcome to Lost Ark’s community.

Firstly, I’m really sorry that you’re having issues with these Twitch Drops.

This and similar issues regarding Aura, Twitch Drops, Loot, etc not appearing, have. already been escalated to our devs. In fact, they’re already working on it and building a patch for it.

You can view all of the information regarding the product inventory here at the known issues page: Top Current Issues regarding this issue.

I hope this information has been of help, have a great day! :bird: