Twitch drops claimed but never arrived

Hello,
I have tried to speak with amazon support but they told me twice to wait 48h for drops. I did how they said but I am still missing drops.


Here is proof of claiming them 4 and more days ago and still did not recived them.

Can anyone help me with it?

You have to also claim them on the lost ark website section for the event. i’m assuming you completed part 1 and part 2 of that process aclready by linking your steam/amazon account to the twitch account. Claim them on twitch and then claim them again on the lostark website. After that you should get them in the mail within 24hrs

Hmm. Im pretty sure I did it because I have recived first drop (chest).
I did it again now so I will check it tomorrow if something will be in game.
Thank you for reply

Yeh you gotta activate it each time you got a drop to claim.