Yes, I made sure the right steam account was linked to my twitch, I linked my steam last night, started watching streams for the drops, claimed them both, but when I logged in this morning I didn’t have any twitch drops…
Hi there, Inztinked. I’ve moved this over to the support section so our support team can look into this.
Thank you @Centeotl I appreciare it, if it comes through later I’ll let you guys know, I know it says can take time, but it’s almost 24 hours since claimed and still hasn’t come through
I waited for mine to have a notification, but the notification on claim box never happened, but the drop was there ^^ not that you are as silly as me lol but it’s worth a look if you didn’t try it.
Like in game? Nah I went to the drops tab on twitch, hit claim on each, I even got notis on twitch, logged in game, went to the inventory they go to usually and have nothing to claim anywhere in game
Scroll down and Login. Make sure everything is linked then hit activate. If the drops still don’t show up you might have to re-link your accounts and then hit activate again.
Hope you are doing great and apologize about this inconvenience.!
Thank you @Bluecogs for pointing out a way to solve this situation.
Let me know if you where able to receive the droop on your products invetory after trying the suggested troubleshooting.
You can leave the name of your character and server so I can take a look to your account.
I’ll be around hero!
Thanks I tried this, it said steam was linked and I had to hit activate, I guess where I just linked the steam to the twitch the other night I had to reactivate? As of right now though, still nothing in game, I saw it say it could take 24 hours though, so I’ll check again tomorrow and then unlink the accounts and try again tomorrow. Even after activating on that site, it shows twitch drop was claimed, so just waiting to see if it pops up tomorrow morning @Achieveme
Unfortunately still no drops in game. Tried unlinking activating and everything. But no drops in game
I do apologize about it I understand the twich drops are really interesting.!
Please let me know the name of your character and server also the drop you are missing in order to take a look to your account.
It will be necessary to create a web ticket by the following link after.
Inzscrapper on NA East Una is my main and I claimed the Anniversary Headband 4 days ago and the Punikan Clothing Chest 3 days ago. Neither have appeared in game yet.
Hope you are doing great.!
Apologize for late answer I have check your account but could not find the reward we will need to wait for the tiket answer.
Let me know about the resolution and you can feel free to use this post as reference for future information.
Best wishes Hero!