Logged in to play today, my main character got stuck in an infinite loading screen trying to triport to North Krona. Quit out of the game. Trying to relog into that character gave me the same infinite loading screen. Quit out of the game. Logged into second character no issues, then when trying to triport again got hit with a black screen. Had to quit out. Logging into third character then trying to switch back to second had the black screen again then the game crashed by itself.
My apologies to hear about the issue you are experiencing with 2 characters that are stuck in infinite loading screen. Let me take a look into this and help you to unstuck your characters.
Can you please provide me the name of the stuck characters and the region/server where you have those chars.
I’ll check your characters and move them to a safe zone, in the meantime please close the game so I can work on it and run an Steam file check just to discard corrupted files.
I’ve relocated the characters, as soon as you are done with the steam check please launch the game and try to play with both characters. Let me know how it goes!
If there is anything else we can help you with we are always here for you, and, if for some reason you get stuck again just let me know and I’ll relocate your character to a safe zone.
Hope you have a wonderful rest of your day,
Stay safe!
Ohh gosh, I’m sorry to hear that. Let me take a look on it and relocate your chars to a sfe zone.
Please close the game and run the Steam check just to make sure and discard corrupted files.
Thank you for your patience.
I’m back,
I’ve relocated the characters Nerzull, Nazghul, Desrvirginadu and Iasu to Prideholme, you can launch the game now and check if can play with the chars with no issues.
If there is anything else we can assist with is always a pleasure.
