Fluctuating server capacity is one of the ways we are combatting the lag and instability unfortunately, however we are working towards putting some fixes in place to better stabilize the server in our next maintenance. (As was mentioned in the other queue posts.) I’m sorry you’re experiencing this as more people log on for the night.
so in other words, we’re screwed and wont be able to play the game because you made some back-end changes to “fix lag”.
you know there’s still literally 1 million+ bots logged in to the server that we aren’t able to access, right?
if you’re going to make changes that affect our ability to log in to the game, maybe you should address the bot issue that’s running rampant on Una instead of simply blocking actual players from being able to log in.
I’d agree with this if the game hadn’t literally hit its peak player count today in the last like month+. Highly doubt that’s new/returning players that collectively decided today is the day to play the game. As of right now, I’m inclined to say the VPN ban did hardly anything.
Are you being facetious or really assuming this poster meant you personally made the changes? This player is expressing frustration at Amazon and Smilegate’s decisions and how they affect their player experience. They are directing the feedback toward you because you are our Community Manager and act as one of the only facilitators between players and developers.
Gonna have to agree with that we have to wait for the next maintenance (which could be days) before a potential fix is unacceptable. This should be addressed immediately as it is simply unfair (especially for us who dont have many hours in the the day to play at all).
just either start charging monthly for the game or just ban wave bots they are issue and always will be everywhere anyone goes especially islands etc is full of at least 50 bots or more we can complain all we want just do something already waiting to log in a game in super rediculous lol