Una NA East cant play game at all

Keep getting kicked off the game and there is nothing wrong with my internet. i would log on with 5000ms then get a error code. please fix

I’ve been playing stable on Una NA East since 11am and the game has been stable and smooth. Currently have 16ms of latency. Might be an issue with the route between your internet provider and the game servers?

What troubleshooting steps have you taken to determine there is nothing wrong with your internet?

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unplugged router and motem, ran internet tests, rebooted PC and all other devices on my network are working properly. Just reset everything again