Unable to authenticate the server

Game Support English Support
#1

After the update I can’t sign in to the game. I assume this has to do with the anti-bot stuff they are trying. But I am playing from Stanford California with no VPN. What’s the deal?

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1 Like
#2

Hello @Zerosash.

Hope you are having an amazing day and welcome to our Forums :sunny:

I apologize you are having issues while entering the game.

Can you please try this steps to make sure this is not a visual bug :

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.

Hope this helps.

Have an excellent week. :herb: :cherries:

#3

This worked. Thank you!