I’ve seen some similar posts, but not exactly what I’m experiencing. If I missed something, I apologize.
When the Grand Prix Event first started I accepted the quest and was able to race on two of my characters. I did so for a couple of days until I started receiving the error you get when you try to enter without having the quest. I was receiving this error on the same character (my main) that had done the race multiple times.
I figured maybe I accidentally accepted the quest on an alt and forgot to actually do the race. I went through all of my characters looking for the quest in the quest log and did not find anything. I even went so far as to abandon all the quests I was able to. On top of that I attempted to enter the race with each of my characters only to receive the same error message.
My main and all of my alts are level 50 and would qualify for the race if the quest was accepted, however, NONE of them can enter the race. This has been going on for more than a week. I was enjoying the races, not to mention the currency received. Can someone please help?
Sorry to hear about this unpexpected change.
We will gladly file a report so devs can look into this.
Could you provide the characters name, world and region you are on?
On the meantime, some of this issues are flushed by closing the game, running steam as an administrator and verifying integrity of Lost Ark on Steam.
I would suggest going back to the NPC that gives the quest and checking if it offers quest again or speaks as if it was already handed.
Characters that were previously able to race:
ClunkyPenguin - Kharmine - US East
Pheoguin - Kharmine - US East
I have already tried the troubleshooting you mentioned on a couple of occasions. I’ve also updated, tested, repaired everything surrounding the game, steam, windows and hardware in general.
Please let me know if there is any additional information needed or other troubleshooting I can try.
