Unable to Hone weapon due to no requirement showing since update

Hi,
Since the update I have not been able to Hone my staff since it is showing that there is no requirements ( ie crystals, please see screenshot provided ). I thought this might have been a bug my side and waited till the next day but it was still there, I have verified the games files in steam and done all the normal fixes but it still has not worked.

Please can someone look into this as it is blocking me from progressing on my main.

Character name - Silv
Server - Kadan

Regards
Silv

Hello :wave:

It’s unfortunate that this is still happening even after doing some basic troubleshooting for it, sorry for the inconvenience.

In this case I would suggest contacting us through a live channel to get this looked into, since we may need some information that is best not posted on a public forum.

You can do so here :point_right: Contact Us

Please have the link to this thread ready so the agent that takes your case can get the screenshot too.

Edit: @Silv sorry about that, link should be working now.

Thanks!

Hi Ulver,

The link provided is not opening up and for the life of me i cannot see a ‘Contact us’ option on this forum or lost ark website, please could you provide a html link.

regards

Silv