Unable to puchase royal crystal / use shop

The Lost Ark shop takes a few seconds to open and results in the follow error:

image

I receive the same error on clicking the buy button, and I also have not received maintenance compensation.

Hello @Hoidd,

I’m very sorry to hear a about this connectivity situation that you are experiencing.

Please If you haven’t try any of these basic troubleshooting steps please go ahead and try them just to discard some other factors that might be interfering with your connection:

If the problem persist after trying this steps please reach out to our live customer service, they will be more than happy to open a ticket to investigate your case.

When you get a response on your ticket please let us know!.

Apart from this have a nice day and see you in Arkersia! :leaves: :dagger: