Unable to restart or resurrect while everyone dead in abyssal dungeon

While doing abyssal Hildebrant Palace we all died while getting to 2nd boss right before cutscene started, causing us to get stuck while dead with no way to resurrect or restart. Only way to escape it was to log out, but now it’s counted as run for a week, even tho we couldnt do anything else about it. If its possible to revert lockout for it, it would be appreciated.
Hope this screenshot is enough as a proof.