USW mari stuck docking in starlight isle

asd
always get this same error. rest of roster is fine for now

same error, similar problems

1 Like

Hello you both!

First, I’d like to welcome @TrippyHippie to the forums.

I’m also sorry to hear that you’re having this issues. Here are some suggested troubleshooting steps:

  1. Please verify the integrity of game with the Steam integrity check

  2. Update your video and windows drivers.

  3. Repair Easy Anti cheat ( Open Lost Ark Application in your Steam library and go to Settings → Manage → Browse Local Files > Open the AntiCheat Folder > Run the EasyAntiCheat_Setup executable file > Repair.

  4. Troubleshoot the Firewall:

  1. Press Windows + R, type “firewall.cpl” into the Run window, and then press Enter.
  2. Click Allow an app or feature through Windows Firewall and then click Change settings.
  3. Look for the game in the list of allowed apps and features. If it’s present, make sure it’s checked, and that both the Private and Public columns have a check mark. If the app is missing from the list, you need to add it.
  • Click Allow another app…, locate and select the app, then click Add.
  • Once you’ve done that, you need to ensure that the app is checked, and that it has check marks under both the Private and Public columns.

If after performing these, the issue persists, please contact us to our live chat: Contact Us | Amazon Games.

Have a good day!