Valtan Disconnect

I was doing Valtan hard this morning and suddenly, as the boss was about to die, I got disconnected from the server and could not get my rewards. I would like this to be fixed.

Character name: amongk
Server: Azena East

Sorry to hear about this. Unfortunately we cannot manually grant tickets or rewards on the forum. Your best bet would be contact customer support here:

Welcome to the Lost Ark forum community as well, even if it’s unfortunate it’s not under better circumstances!