Valton re-entry ticket

from the 60 sec warning maintenance yesterday, i was in gate two normal Valton, was hoping to get a re-entry ticket.

Hello @dryblade, welcome to the forums

I’m sorry to hear about this situation with your game. I would like to share that we have a system that handles this issue, as we are unable to manually grant any re entry tickets.

Please read this post for the full information about this:

A few key points I wish to highlight and the first one is very important in this case:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

  2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

We understand that there is a lot of players with this issue, our CM is escalating the issue and trying to get an update for the community!

I will try to update any information too!