Void Dungeon / Gate of Paradise / Entry Bug (again)

Game Support English Support
1

Hi there.

I know there are similar topics but didn’t noticed any answers or anything.
I got the famous entry bug at the void dungeon See of Indolence, from the Gate of Paradise series of Void Dungeon.

I tagged it with a friend, he went in and ended up alone.
I was ejected immediately in loading and yea, I lost my entry ticket for it.

LABUG2.PNG
LABUG2.PNG984×633 75.9 KB

fact is that it’s part of the quest :
LABUG1

And can’t do anything for it… and i’m locked in for the entire thing :

LABUG3
LABUG3342×623 211 KB

Lost an entire week of “waiting” for nothing, without possibilities to craft the gear from it, or to go further the quest.

I know people got back entry from courrier but it didn’t happened to me sadly.
Yea so i’m kinda tired, i know there’s a lot of prob’ and everything, but it’s really frustrating to just assume that it’s a bug and lose a whole week, quests progressions, and gear from a WEEKLY content.

Don’t know if there’s anything that can be done or not.
Sorry for the french images.

Here’s the informations :
Server : Trixion (EU)
Name of Character : Composite

Wish you best of luck to everyone and the team, lot of people on the game and alot to do.

2 Likes
2

Happened to me aswell…

IGN: Hateinyaeyes
Server: Kadan

3

Hello,

Same here

Server: Zinnervale
Char: Yark (Berserker)

4

Same happened to me.

Server: Spectrum:
Character: Treyar
Instance: Sea of indolence

5

Same for me, Server: Zinnervale , IGN: Urbanhazard , Instance? Sea of Indolence

6

Yea, happened here as well.

Server: Thirain
IGN: Ephea

7

Hi

here as well

Server: Neria
Nick in game: Krautos (Berserker)
Abyssal dungeon: gate of paradise, sea of indolence

8

It did the same to me but for the last T2 Dungeon,
What we can do ? Is it really usefull to give name and serv here ? :o

serv : Trixion
name : Ultreía