Hi @ivanjames03
Welcome to the Lost Ark Forum!
Hope your are doing well!
I am sorry to hear about your lost entry on getting disconnected on Vykas but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 24 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here .
Hope this helps and see you in Arkesia! 