Had W0x9 errors on my last computer every few hours of gameplay, just got one on my new computer a few hours into a play session. Tried everything and then some trying to fix it on my last computer, do I have to get a new router at this point as a last resort?
Hey there, Lurkathon.
I’m sorry to hear you’re getting this error while trying to enjoy your time in Arkesia!
I’ve moved this to the support section so our support agents can help you out here.
Hello @Lurkathon
I’m very sorry about this connectivity issues you are experiencing.
I understand some players have been experiencing some connectivity situations but you can rest assure that our devs team are working non stop to fix it as soon as possible.
Still, I would like to try some troubleshooting so please If you haven’t try any of these basic troubleshooting steps please go ahead and try them just to discard some other factors that might be interfering with your connection:
- Verify the integrity of the game files, steps to do it will be on this link Steam Support :: Verify Integrity of Game Files.
- After that please close steam and reopen it as admin and launch the game.
- After that please try this [troubleshooting for Lag and Connectivity Issues Troubleshooting Lag and Connectivity Issues - Support | Amazon Games.
If the problem persists after trying these steps please reach out to our live customer service, they will be more than happy to open a ticket to investigate your case.
Have a nice day and take care! ![]()
Like I said I’ve done everything here and then some. I’m pretty sure it’s a routing issue which is why VPNs solved it for a lot of people. I’ve also heard that the dev team said that it’s a problem on the player’s end so they can’t do anything. Which is it?