Wardancer Costume Missing

NA West Mari-Server

I logged into the game today and my war dancers skin is completely missing. I completed the super express mission yesterday. I don’t know if this has anything to do with it.

Hello @51770h,

Welcome to the forums! :bouquet:

Hope you are doing well.

First of all, can you please try verifying the game files integrity and then check in game?

Steps to Verify Integrity of Game Files on Steam. :arrow_double_down:

Even after that if the costume is missing, then I’ll request you to reach out to our live support by clicking on the link below. :arrow_double_down:

Be sure to have your Dxdiag logs ready in case they ask for them.

To pull Dxdiag logs please:

  1. Press Windows Key + R and type: dxdiag and hit ‘Enter’ key
  2. Click “Save All Information”
  3. Select the file location and save it.

Hope this information helps you! :magic_wand:

ive done all this

@51770h Can you please tell me what were you advised by our Support Staff?


Hello @51770h, hope you’re doing well.

I’m sorry to read that your character’s skin is missing, please verify all of your Wardancer’s inventories (personal storage, roster storage, pet’s inventory).

If you’re still not able to find them, please provide us with a screenshot of your inventories so we may investigate further and the name of the missing skin if you remember.

I’ll be monitoring this thread for your reply, have a nice day in Arkesia.

it was for sure the omen skin for war dancer Ill try to get the screen shots today

Thank you this was resolved!