For once I think we’re on all the same page on this subject. We need an official response. Usually I’d say RIPBOZO, but there’s FAR too many false bans currently, and the appeal system is dog water.
@Roxx @ShadowFox
Honestly getting banned for receiving like 2k gold don’t even make sense, on most RMT Websites you need to pay a minium of 10k gold. This is honestly insane that you could get banned for something you have no control of.
The current assumed logic set for autobans such as banning the player who sold something without being able to know if RMT/bot gold can be used to purchase the item/service at a fair price is insane, and clearly show a lack of understanding of game economy and gameplay by the developers, which is super concerning. We need CMs and GMs who can bridge the gap to have an active role and voice in helping fix this problem ASAP. @Roxx
This game gonna die faster then new world at this pace 
if they dont fix it
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Something I think needs correcting on this is that it is not the developer’s responsibility in relation to how the players conduct any bus in the game, if it was requested that a system be put in place to allow this to be tracked and then became a feature then it would become a developers responsibility.
The thing to highlight here is the fact that CMs say one thing and then the customer support does something completely different, they do not sing the same tune, the main issue is they need to define what the rules are and have a clear written area where these rules around players bussing other players for gold is outlined, including where the gold came from and what the outcome is if they get caught in the net.
Something I have said before is, consistency is key and it again applies in this case.
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Yeah imagine dropping a 100 quality bis class+grudge 3/5 and scared to sell it so i guess i’ll have to dismantle it…
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key word imagine
/s
please
I mean 2k transactions each will be 10k after u do it 5 times lol
If it helps, anyone who does Sales on-line or off-line faces the same issues everyday while doing business. Once you sell an item(s), they assume that the other party is purchasing in “Good Faith”. Unfortunately after the item has been sold shipped/delivered/taken away from the store, anyone can put a Chargeback claim against the purchase or even used Counterfeit Money. The Seller’s loses the money and the item unless they are able to somehow get it back themselves. This has been going on in the Real World, since Chargebacks have existed. Call it what you will but its stealing/thief/cheating and abusing the system for their own personal gains, and this happens in any real life selling situation.
When you Bus or Sell Items on the Auction, you are now the “Sellers” even if its within a game. Unfortunately part of RMT in creating Stolen/Tainted Gold for the Game recently, has been done so through Stolen Credit Cards/Chargebacks. This creates an issue with even the Gaming Company but also with the Real Life Person for which the identify theft involves. That is the situation we currently face.
sure but in the real world if you sell something and it is purchased with counterfeit money or gets chargeback does the seller also gets their store “banned” ? no they dont, they lose the profit.
so just take away my gold that is supposedly RMT gold that I received withouth knowing in “good faith” and don’t ban me for something I didnt know
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I think at this very moment they’re trying to tell us to self progress/with friends (via no bussing) xD
Their business intelligence couldn’t tell them how to ban bots so the next best thing was to ban legit players. Less players = less RMT. /s
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Good analogy but some point are different :
- If you sell something and the buyer is theft, in real world, the seller might get screwed over that specific transaction, here AGS can ban the whole account of the victim. The theft will make another account no problem
- In an virtual environment such as this where all transactions is in a single system controlled by the dev, you could expect a better and more fair tracing that wouldn’t screw up honest seller. What you can do that you can’t in real life is invalidate / cancel the transaction and roll back state. Seller lose the gold but regain the item so he can sell it again.
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Just lose Profit? You lose the Cost of the item, not just the profit. You also get slapped with Chargeback Fees from the Credit Card company. Also if you deposit counterfeit money into the Bank, its you as the seller that gets slapped with the Counterfeit Charge. The Seller doesn’t get off without penalties in the real world, unfortunately.
Edit: I wish it was like you said, that if they just take away the gold from RMT and the seller not get banned for something they are unaware of. But I think the issue right now is that the people screening for RMTers are not experienced enough with the game to tell the difference between a worthless item and item with value. So once banned, they have to go though the appeal process to resolve that. Unfortunately new people hired to fight the RMT issue might not know anything about the game or its economy, it will take time for them to get educated with all that. Even I don’t know the true pricing of most of the stuff in AH.
From what I know, some are getting their bans lifted. Had a post yesterday mention something about 2 guild members with ban and one of them was already unbaned.
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Unlike the example of the real world transaction, here in the game AGS still has the ability to get back what was stolen. How they go about it is what is different, but unfortunately RMT is at fault.
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To some extent, but AGS still have no control over the Chargeback and some of the systems that’s controlled by Steam. (Not everything about Real Money Transactions are controlled solely by AGS unfortunately) I wish we had a free standing game without the need for steam but it is what it is.
It all boils down to how its handled to the benefit of all, the example I’m illustrated was to let you know that even in Real World, situations and fears like this exist and penalty that sellers face daily.
For what it’s worth I sold a 100 qual DI3, HM5 ring for 85k few days ago. No ban so far
Damn you’re brave, i’m honestly scared to sell anything over 10k seeing all these supposed “false bans”
This really needs to be taken care of, with all the things we know so far anyone can be banned if targeted by someone that wants them out of the game, in a hypothetical scenario, person X list Y thing on the market, then person A buys RMTGold and proceeds to buy the item person X listed.
The result would be person X and person A getting a ban for moving RMTGold, but person X doesn’t know how is buying his item.
If you can’t see the danger and the exploit potential that this can have. Just press F;
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