Hello,
There was a crash during my Aira’s occulus Abyss and when I came back in game, my weekly entrance was gone. My friends told me I should receive a reset ticket through in game mail but I didn’t.
I also contacted support which told me they can’t do anything.
I don’t believe this since there are those reset tickets.
Help me please, it feels terrible to spend 100€ ingame for the new battle pass, and face a problem 2 hours later with nobody who dare to help…