I was doing Valtan legion raid with my friend and I got disconnected. When I reconnected, the Raid was already finish and my weekly count was used, and we cannot proceed to gate 2.
IGN: Dioscorí
Region: NA West
Server: Rohendel
Wrong Thread my friend, post it here:
Thank you, I was checking all the category
Hello @Dioscori,
I am sorry to hear about your lost entry and therefore the reward based on getting disconnected but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system did not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here.
Hope this helps and see you in Arkesia! 