Weekly lockout bug

Please I just got locked for no reason with 7 other people, I know im not the first one, is there a way for me to get it back please.

Ovserock, Sceptrum Europe

Sadly they dont intend to compensate anyone regarding this bug…i spoke with live support and thats what they said

Oh my god… so the game don’t work = we the players get punished for it ? make sense…
Guess im going to pass on this gear…

Anyways thanks man