If I vs another team with 2 supports i might go crazy 
why doesn’t the system actually balance the class distribution like AGS said it does? If a team has 3 dps and the other team has a pally and a bard or a pally and an artill why can’t the system just switch 1 of the dps for one of the supp/util classes?
It sucks losing games that way.
I gotta say I’ve had similar experiences; I play mostly just TE because I like the dueling.
Sometimes I’ll get matched vs top 10 players, sometimes grade 18; not sure if there’s something seriously wrong with their matchmaking identifying mmr and roles.
I’m mostly talking about ranked.
Normal pvp mmr is random, but yeah it’s also annoying sometimes specially if you’re new player. Pvp has a big learning curve too so it’s extra hard.