No crystalline aura
Nick: Swartime
Server: Calvasius
Same as the others, no aura since today, also all crystals missing.
Server: Trixion
Char: Ectorr
Same + i lost all crystals
Server: Calvasus
Character: Souse
same for me - no crystalline aura, unavailable Twitch drop and market under maintanence!
Nick: Arroew
Server: Sceptrum
Steam ID : 76561198038583848
logged in today and Crystalline Aura is gone, iv played for several hours and it has not returned
Server: Sceptrum
Name: Amordis
Steam ID: 76561198040986423
Same for me.
Didn’t we pay for this?
Does anyone know how can they track this? How will they compensate for their error?
I was looking for a way to apply for a report, so they can have information about of when it start to happen, and the account that it happen, but, I don’t seem to find a good place to put the information. Should we use the reply feature to leave information like the others did?
Server: Zinnervale
Character: Kzntc
1 Like
Same here lost Cristal, Crystalline aura and Store Acces
Server : Wei
Character : Nyuan
Due to the Store/Product Inventory not being available after launch, I was unable to retrieve the 3 day Aura you were giving out as compensation…and now it completely disappeared from my Product inventory…
Is there any plan on re-sending it?
Character: Aioz
Server: Nineveh
Hi
Same problem. I lost aura, my cristals and probably something else 
Character : Aimha
Server : Calvasus
Server: Brelzasha
Nick: Kxasato
ID Steam: 76561198324489206
Lost my twich prime 5 days crystalline buff and my silver Founder 30 days crystalline buff
Server: Sceptrum
Nick: Onubat
Steam ID: 76561197999042346
I lost my crystalline aura, I bought the bronze founders pack.
same here, lost aura’s and no twitch drop
serwer Sirius
nick: Indyk
Server: Sceptrum
Character: Bleedon
Lost the crystalline aura (Bronze pack)
Server: Inanna
Character: Araregor
It is a pity that such a problem arises. I hope it will be soon for you. Good luck developers I know your pain.
Server: Sceptrum
Character: Zappie
Steam ID: 76561198015416431
Lost the crystalline aura (Silver pack)
Same thing 
Lost 30days crystalline aura and drops from twitch
(Bronze pack)
Character: Gawroszek
Server : Antares
Steam id:76561198099361520
Same here.
Character: Fenixgears
Server: Sceptrum
Sin Aura , Sin cristales , sin €.
Espero lo puedan arreglar pronto, ( paquete de plata )
PJ: Avaltor
Servidor: Calvasus
Same issue, cyrstalline aura stating it is active on character selection screen, when logging in to the only character I have the aura is not there, along with the crystals collected so far being missing. A support ticket has been submitted.
Character: Ansin
Server: Calvasus