Where to report errors with the forum/ forum account?

Hello! :wave:t3:

I am having a little issue with being unable to change my profile picture, meaning that I am also unable to get the badge. So, I wonder where are we supposed to report errors or issues we have in the forum?

I tried going back to the welcoming message of Discobot because I remember that it had a link to the staff and it said to use the link if I need to reach a person (That’s a good feature by the way :+1:t3: ). However, although it lists admins and moderators, I am not sure who to contact and which specific person for an account profile issue. Do I just contact any of them? Or is it a specific group of people?

I reckon that it might not be an issue just for me, so I thought it a good idea to create a topic, in case someone else needs the info.

This is the quote from Discobot and the link to the staff,

Update: The problem with the profile pictures seems to have been fixed :tada:, so for those who also had this issue, you might want to check it out and give it another try.

.:wave:t3: :wave:t3: :wave:t3:

4 Likes

I noticed the same thing a few days ago.
Almost feels like profile pictures were limited to a certain amount of people, as there were quite a bunch available at the beginning, and I’ve only noticed people without one a few days after the forums launched.

1 Like

Hi, same issue for me. I’m unable to change my profile picture.

Update: I can confirm the issue is resolved now. Thank you.

1 Like

It would be helpful to have different sections in the forums to discuss things instead of funneling everything under General Discussion

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I have a problem, but maybe it’s a matter of the fact that after some time after creating the account, the possibility of changing the avatar is unlocked? Anyway, I can’t change it at the moment, so either the bug persists or I will have this option later. I will wait and when I find out something, I will write here. Regards. :wink: