It’s been down for a long time already, heard some friends in SA saying it’s resetting just fine there
First of all welcome to the Lost Ark forum! Second, I want to apologize for this inconvenience with the store since at the moment this is known situation and our devs team are working non-stop to solve it.
I will be adding your case to the escalation that we are doing about this situation, we certainty appreciate your time and patience with this!
Please refer to this post for more information:
If not need anything else please let me know!
Have a great day!